We tailor all our packages to suit your business
Find out more about each of our great features
Membership Management
Easily configure multi-tiered membership models, including individual and organisational memberships.
- Manage and report on all aspects of member profiles, interactions, preferences, renewals and more.
- Manage, track and report member financial transactions.
- Configure renewals, with granular pricing control, discount vouchers, and auto-renewal functionality.
- View or send transactional emails or SMS messages directly from within a member record.
- Detail and dashboard reports for full clarity of the membership.
- Integrate to powerful 3rd party best-of-breed reporting tools, such as Qlik or Tableau
- Manage, track and report on support issues raised by staff.
- Integrate with Microsoft Outlook to ensure comprehensive communication history
Customer Relationship Management
Manage contact information, notes, interactions and tasks.
- Manage member level contact information across all channels.
- Track interactions and correspondence with members.
- Manage notes and document attachments.
- Generate member reports.
- Create and manage tasks linked to members, assign to staff, set follow up dates.
Member Portal
Your People deliver key functionality to your members by plugging it seamlessly into your website
- Allow members to carry out initial registration and manage their profile and preferences through a user-friendly online interfaces.
- Allow company admins to register multiple employees for membership.
- Enable members to pay renewals, register for events or purchase from your online shop using card payment or direct debit.
- Automated sales invoice emails with transactions logged against member records.
- View account and payment information.
- Manage Education and Continuing Professional Development (CPD) goals and activities.
- Allow access to an online member directory.
- Provide member access to a permission based resource center for documents and media
Community and Work Groups
Your People provides a modern, user-friendly environment in which members can engage and collaborate with each other, and with the association for special projects and knowledge sharing.
- Group members based on their interests and aims.
- Enable members to interact and support each other via message board.
- Enable members to upload & share documents via Download Centre.
- Make your organisation part of your members' daily habits with an online community
- Get notified via email when new messages or downloads occur.
Events Management
Create and publish events and enable registrations and payments directly through the association website
- Set up event, venue and agenda details.
- Build member and non-member pricing splits, plus early bird pricing.
- Manage online registrations and payments, including group bookings.
- Manage and easily view attendance and waiting lists.
- Publish event information and registration details to your website.
- Track attendee information through live dashboards and reports.
Online CPD Portal
Your People enables your members to manage, record, evaluate, and report on their Continuing Professional Development activity, within their Member Portal
- Set and prioritise CPD goals online
- Add activities for each goal, including notes and attachments
- Complete evaluations for each activity, reflecting on learning outcomes
- Print or save your CPD record in a read friendly format
E-Commerce
Enable members to purchase products, subscriptions and publications through the fully integrated online shop.
- Set up products with multiple formats and pricing.
- Auto-generate invoices and receipts.
- Manage stock and fulfilment.
- View product purchase history at individual and shop level.
- Take recurring payments for subscriptions using Direct Debit or recurring card payments.
Accounts
Manage and view all receivable payments and transactions within the Your People platform and optionally integrate with accounting software.
- Easily manage daily financial batches, invoices and adjustments.
- Conveniently create any invoices on the go.
- Manage payments, deposits and refunds.
- Manage deferred revenues.
- Semi-automated data exchange with accounting software.
- Fully-automated Application Programming Interface (API) data exchange with accounting software such as QuickBooks.
- Regular subscriptions and renewals using Direct Debit or recurring card payments via GoCardless.
Marketing
Your People makes it easy and efficient to manage all your communications with your members and other contacts, whether one-off acquisition/upsell campaigns or regular automated notifications
- Unique Point & Click query / list builder for accurately targeted one-time or regular communications.
- Easily send an email or SMS to a contact directly from their record.
- Integrated ad-hoc or automated group email blasts.
- Create, manage and track coded email campaigns.
- Manage suppressions and opt-outs.
- Create formatted output lists for mail fulfilment.
- Monitor performance through live reports and dashboards.
- Unparalleled member acquisition with built-in access to 2 million industry contacts.